To help fight online fraud De Marsac Jewellers is pro-active in recognising fraudulent transactions, our checks are essential and completed for each and every transaction to protect the security of both our customers and our business.
From time to time we may contact you by phone or e-mail to request additional proof of identity before we dispatch your order, where possible we will endeavour to conduct our security checks inside our delivery service level agreement.
If you wish to discuss this further, please do not hesitate to contact us on (+44) 01494 673716. (Calls charged at local rate).
At De Marsac Jewellers, our commitment to exceptional customer service and value means we respect and protect the privacy of our customers. To help us provide the best possible service, we may collect and maintain certain information regarding, for example, the products you purchase, and your billing and delivery information. However, we protect and enforce the confidentiality of this information very strictly, and under no circumstances will we sell or rent it to other businesses or third parties. We respect you privacy and do all we can to honour the trust you place in De Marsac Jewellers.
We currently only send emails to customers who have asked us to send them information about our products and services. If you have subscribed to such emails in the past, but have now changed your mind and wish to unsubscribed, just email us and let us know. We'll remove your details from our emailing list.
Any personal data collected from you will only be administered by De Marsac. Please read the following to understand our practise regarding your personal data.
Information provide by you by filling in our online forms on www.demarsacjewellers.com (“Our Site”). De Marsac may also contact you for personal information regarding any query or service we have provided. We may keep record of any correspondence between yourself and De Marsac.
To help us provide a better service, we may take details about your computer on visiting our site, which may include cookies and IP addresses. This is to collect data about our websites performance and users’ behaviour and patterns, and does not identify any individual.