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Delivery Information

''At De Marsac's we wish for your item to reach you in impeccable condition.  Therefore, all our orders are only delivered by Royal Mail tracked service and we request a signature at the time of delivery.''  

 

If your order is placed before 3pm between Monday to Friday, we will dispatch it the same day.

Some of our online items our ordered directly from the suppliers. Therefore, we are unable to despatch your order within our "normal" delivery service.  Stock availability and bespoke requirements will delay our dispatch timeframe. In these cases, a member of staff will personally contact you to inform you of your expected delivery date.  

Where a package is heavy or larger than average we may need to adjust the postage cost, if so you will be informed of this before you have placed your order.

All delivery times are subject to stock availability. Delivery times are extended over bank holidays so please allow sufficient time for your order to be delivered throughout the holiday periods and may be extended as the result of any adverse weather conditions that are beyond our control.

Your order will be dispatched once we have received notification of your payment and we will only deliver to your registered billing address.

 

Delivery Charges

 

UK & Northern Ireland:  FREE

Royal Mail -Signed For® 1st Class

1-3 Working Days

 

Europe:  £14.99

Royal Mail - International Tracked & Signed

3-6 Working Days

 

Worldwide: £24.99

Royal Mail - International Tracked & Signed

5-10 Working Days

 

Please note, if you live outside the UK or Northern Ireland

Currently, we are only able to ship to the countries that the Royal Mail provides a courier service to. To see if you are eligible for shipping, please refer to the list shown below.

 

If we can’t ship to your country, we may be able to offer a special delivery service. Please contact us and quote the product reference number and we will try our best to arrange a courier service.

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